CLERK I, CLERK II
SANTA CRUZ COUNTY
Under supervision, to do varied clerical work of average difficulty; and to do related work as required.
Clerk I is the working or trainee level class. Some positions in this class perform routine and more repetitive clerical tasks. Such positions are not alternately staffed with the higher class of Clerk II. Clerk I is also the trainee level class for positions assigned the same tasks as positions in the higher class of Clerk II, but performed under close supervision.
Clerk II is the full journey level class in the series. Incumbents are expected to use judgment and solve most problems without assistance, including exercising discretion in adjusting schedules to meet changing priorities. Incumbents may have frequent contact with other employees and the public. Most positions require a knowledge of specific laws, rules and procedures of the department. Positions in this class may conduct initial training and orientation of new employees. Some positions may operate light vehicles on a regular basis and are involved in collecting, sorting and delivering large volumes of interdepartmental correspondence, U.S. mail, supplies and other materials within departments and at locations throughout the County. Positions in this class do not transport narcotics.
Checks forms, records, reports, applications and data input documents for accuracy, completion and conformance with established procedures and rules. Makes follow-ups requiring some independent judgment to secure required or additional information. Inserts and extracts materials from subject matter files. Classifies material by nature of subject matter or prepares new files as needed. Keeps records and prepares statistical and other types of reports in accordance with predetermined forms and procedures. Updates information in files. Operates standard office equipment. Assists the public by referring them to sources of information, giving out standard forms and explaining how to complete them, answering requests for factual information by consulting various available sources, and explaining standard departmental policies and procedures. Acts as a resource for other employees on materials in files and records maintained or processed. Prepares bills, abstracts, orders, notes receipts, permits and licenses. Receives fees, monies or stickers when the amount is readily obtainable from simple computations, billings or fixed schedules. Posts billings and receipts on ledger cards and daily records of billings and receipts. Balances cash received against cash register tapes, validator machine tapes, or tapes run on daily posting sheet. Prepares deposits. Operates a cash register. Relieves technical staff or administrator of more routine office details, including making appointments, reserving meeting rooms, ordering office supplies, answering routine requests for information by enclosing materials or composing routine letters on factual subjects, and collating or extracting information from files and other readily available sources which require knowledge of departmental operations and rules. Collects, opens, stamps, sorts and distributes interoffice and U.S. mail. Determines postage on outgoing mail. Maintains and balances records of postage. Operates a postage meter. Collects supplies and other materials from County offices and deliver to designated locations on foot and in light vehicles; lists checks received in mail, identifies location of employees for sorting and delivery of mail; registers mail and returns receipts to originating office; pulls files, returns folders to files, maintains simple records on files; wraps packages, weighs items; performs a variety of errands and delivery of computer printouts, parts, lab specimens, and documents; map shelf supplies in storeroom; may assist with inventory of equipment and supplies; may move office equipment as required. May provide initial orientation and training to new employees, may be assigned to review the work of other employees. May provide vacation and other temporary relief for supervisor or other classes as required.
Training and Experience:
Any combination of training and experience which would provide the required knowledge and abilities is qualifying. A typical way to obtain such training and experience would be:
No specific training or experience is required.
One year of experience in general office clerical work that demonstrates application or possession of the required knowledge and abilities listed above. Formal secretarial or general office clerical training may be substituted for up to six months of the required experience on an hour for hour basis.
License Requirement: Possession of a valid California Class C driver license from the start of employment is required for some positions.
Special Working Conditions: Some positions may occasionally have exposure to variable temperatures and weather conditions, high levels of noise, strong, unpleasant odors, possible sunburn, bodily injury or contact with toxic substances or chemical irritants.
Bargaining Unit: 41 EEOC Job Category: 06
Occupational Grouping: 01 Worker's Comp Code: 0053