Under direction, to plan, organize and implement administrative and office management clerical systems and processes; to supervise a large clerical staff performing varied and difficult clerical work, or several units, through subordinate supervisors, with diverse non-routine clerical functions; may provide administrative and/or secretarial support to a department head; and to do related work as required.
This is the second full-supervisory level in the general clerical series. Positions in this class supervise: (1) several units with different functions through subordinate supervisors; (2) a large unit of second (e.g., journey) and third level clerical positions performing varied and difficult clerical work; or (3) a very large staff of second level positions performing a variety of clerical work. Incumbents are responsible for planning, organizing and implementing administrative and office clerical systems and processes. Positions in this class may also provide administrative and/or secretarial support to a department head and perform the full range of secretarial functions in addition to exercising administrative and technical supervision over a group of clerical subordinates.
Plans, assigns, and reviews work, gives instructions and makes decisions on difficult clerical problems in connection with the work of subordinate clerical staff; schedules work to meet deadlines; establishes priorities; determines efficient ways to organize tasks of subordinates; maintains liaison with other units or offices to insure efficient work flow; assists subordinates in handling difficult or unusual problems; reviews work of subordinates for adherence to established procedure and for accuracy, completion and conformance to applicable rules and regulations and makes changes as appropriate; directs work flow between units; prepares performance evaluations, makes recommendations on or selects subordinates; issues warnings; prescribes work schedules, vacation plans, and work shifts; directs the training of subordinates; instructs new employees in departmental policies and rules; recommends, plans, implements and directs new and revised administrative and office clerical systems and procedures; estimates supply and equipment requirements for budgetary purposes; assists in the preparation of departmental budget; provides explanations to employees, departments and the public which require thorough knowledge of County operations and of departmental operations, rules and procedures; does difficult and complex clerical work as required; may provide secretarial and/or administrative support to a department head to include researching, compiling, performing simple analyses of data and coordinating less complex administrative projects; may provide vacation relief for other classes as required.
Any combination of training and experience, which would provide the required knowledge and abilities, is qualifying. A typical way to obtain these knowledge and abilities would be:
Four years of responsible clerical experience at the journey level or higher that demonstrates application or possession of the required knowledge and abilities listed above, including one year in a supervisory capacity. Formal secretarial or general office clerical training may be substituted for up to one year of the required non-supervisory experience on an hour for hour basis.
Performance: Some positions may require successful completion of a performance test, which demonstrates keyboard and formatting proficiency.
PREVIOUS CLASS TITLES: Supervising Clerk II|
Bargaining Unit: 41
EEOC Job Category: 06
Occupational Grouping: 06
Workers' Compensation Code: 0053