IT (INFORMATION TECHNOLOGY) SYSTEM ADMINISTRATION ANALYST I
SANTA CRUZ COUNTY
Under supervision, to administer server hardware, software, operating systems, and security; and to do other work as required. This includes the design, installation, configuration, optimization, maintenance and support of host systems and may include database server administration.
This is the entry level class. Incumbents perform routine duties, initially under close supervision. Incumbents typically receive technical direction from higher-level staff within this job family. Contact with users is limited and occurs for the purpose of clarifying specifications or gathering information. Work performed typically requires interpreting standards, resolving routine issues, and taking appropriate action. Errors are generally limited to the specific assignment or administrative task and their impact is moderate in terms of dollars, lost time and/or department image. Legal exposure, financial impact, and lost time resulting from data management errors are minimal.
Working knowledge of:
Some knowledge of:
Education and Experience:
Any combination of training and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
An Associate's degree from an accredited college in computer science or a related field.
Current Microsoft Certified Solutions Expert (MCSE) certification or Microsoft Certified IT Professional (MCITP) certification.
One year of experience in systems administration.
Background Investigation: Some positions may require fingerprinting and/or background investigation.
License: Possession and maintenance of a valid California Class C Driver License.
Physical Requirements: Ability to lift items weighing up to forty pounds.
Other Special Requirements: Availability to work irregular hours, which may include evenings, nights, weekends and holidays.
Previous Class Titles: Computer Operations Technician I/II, Network Support Specialist, Departmental Information Systems Analyst
Bargaining Unit: 41
Worker's Comp Code: 0053
EEOC Code: 02
Occupational Unit Group: 84