Job Specifications

Class Code:




Date Originated:


Date Revised:





Under general supervision, is responsible for oversight of Laboratory Assistant/Phlebotomists; monitors and coordinates breaks for other lab assistants; trouble shoots and problem solves errors within various lab related record systems; performs venipuncture and specified tests to obtain specimens; receives specimens, reviews specimen labeling, checks condition of specimens; processes and distributes collected specimens; performs clerical work; and performs other duties as required.



This single class position differs from the Laboratory Assistant/Phlebotomist in that the latter spends the majority of time obtaining specimens while the Senior Assistant/Phlebotomist provides lead direction over the former and spends the majority of time coordinating error resolution with various lab record systems.  The Senior Laboratory Assistant/Phlebotomist works more independently and at a higher level of proficiency than the journey level Laboratory Assistant/Phlebotomist.



·         Coordinate error resolution with various lab record systems;

·         Track and gather information on quality assurance;

·         Perform venipuncture and finger sticks on patients of varied ages who may be carriers of infectious agents, or who may be hostile or unstable;

·         Receive specimens from patients and staff, check for condition and necessary information, and distribute specimen to the appropriate staff;

·         Operate centrifuge to spin blood;

·         Greet patients and obtain information such as fasting times, medication and insurance;

·         Insure that paper test requisitions have all required information;

·         Insure that laboratory procedures and policies are adhered to daily;

·         Maintain a clean, well-stocked phlebotomy room;

·         Enter test information into the computer and search computer files;

·         Work with Lab Director and other lab or clinic staff to develop new workflows and processes;

·         Coordinate the daily work duties, assignments and breaks of other lab assistants;

·         Train new and current employees on routine lab assistant duties;

·         Answer phone and direct calls;

·         Perform related clerical tasks.




Working knowledge of:

·  Phlebotomy techniques and equipment.

·  Universal precautions.

·  Sterilization requirements and techniques involved in the care and use of equipment.

·  Fundamentals of medical laboratory work

·  Laboratory equipment and terminology

·  Dangers of harmful bacteria and communicable disease

·  Basic office procedures and record keeping techniques

Some knowledge of:

·  Electronic Medical Records (EMR) system

·  Laboratory Information System (LIS)

·  Windows 10, Microsoft Office including Outlook, Excel and Word

Ability to:

·  Perform work using the automated Laboratory Information System (LIS), computers and related software

·  Provide  direction to Laboratory Assistant/Phlebotomist

·  Train staff and provide oral and written directions of a technical nature

·  Investigate and solve problems with follow-up given to management staff

·  Track and gather information on quality assurance

·  Obtain adequate blood samples from patients whose veins are difficult to locate, or from patients who may be hostile or unstable.

·  Discern when to request assistance in drawing blood.

·  Establish and maintain cooperative working relationships.

·  Follow oral and written instructions.

·  Perform routine clerical work.

·  Keep accurate records.

·  Prepare standardized reports and forms.

·  Move quickly to support a fainting patient, or move away from a patient having a seizure.

·  Communicate with patients in noisy and quiet environments.

·  Perform venipuncture requiring manual dexterity, hand steadiness and balance.

·  Maintain awkward body positions, which may cause muscle fatigue.

·  Discern colors to determine order of draw, based on color-coded test tubes.

·  Apply routine laboratory techniques.

·  Enter a variety of data into computer system.

Education and Experience:

Any combination of education and experience, which would provide the required knowledge and abilities, is qualifying, unless otherwise specified. A typical way to obtain these would be:

Two years of full time experience working in a medical laboratory with duties of the type and level of the Laboratory Assistant/Phlebotomist in the County of Santa Cruz Health Services Agency or related health agency/institution which has provided the required knowledge and training.

Special Requirements/Conditions:


·         Possess and maintain a valid Certified Phlebotomy Technician Certificate issued by the California State Department of Health Services;

·         Valid California Class C Driver License at the time of appointment.

Special Working Conditions:

Continuous exposure to: infectious agents which can cause chronic disease or death; allergens and irritants such as latex, talc, soaps, lotions and water which can cause reactions such as dermatitis; chemicals such as bleach, formaldehyde and mineral acids/ bases; and offensive odors such as urine, feces, and vomit.


Bargaining Unit: 41
EEOC Job Category: 03
Occupational Grouping: 45
Workers' Compensation Code: 0290