INFORMATION SYSTEMS MANAGER, HUMAN SERVICES DEPARTMENT†
SANTA CRUZ COUNTY
Under direction, plans, organizes, supervises and directs the Human Services Departmentís† information systems; and performs other work as required.
This single position class is responsible for planning and managing the Human Services Department data processing systems. The incumbent directs, through subordinate supervisors, the maintenance of large, statewide, mainframe-based social services data systems; the operation and maintenance of the departmental microcomputer and minicomputer systems; and departmental ancillary services including mail delivery, courier services and records retention. The position maintains a close working relationship with the central Information Services Department, which provides mainframe systems services. This classification is distinguished from other decentralized data processing managers by the specialization in social services applications; and the responsibility for providing personal computer services, office automation and local area network administration and support for a large department.
Develops long range plans for the departmental information systems; meets with department managers to discuss automation needs, system enhancements, and development of new systems; directs and participates in the analysis and design of new automated systems; monitors and supervises systems development and implementation; directs the activities associated with the operation and maintenance of the social services data systems, including eligibility services, social services and employment training; directs, through subordinate supervisor, the activities associated with the operation, maintenance and programming of the departmental microcomputer systems; prepares and monitors the department information services budget, including staffing requirements; determines new equipment requirements; coordinates all equipment acquisitions with purchasing department and department fiscal section; assists in the bid process for equipment and answers vendors inquiries; negotiates service agreements with the County Information Services Department and other service providers; directs, through subordinate supervisors, the mail room operations and courier services for the department; coordinates facility and data security and develops plan for emergency operations; participates in long range information services planning with County and State officials; oversees the departmental records retention function; supervises, trains and evaluates subordinate staff.
Working knowledge of:
Some knowledge of:
Training and Experience
Any combination of training and experience, which would provide the required knowledge and abilities, is qualifying. A typical way to obtain these knowledge and abilities would be:
Equivalent to graduation from college with a degree in computer science, public or business administration or a closely related field; and three years of professional analytical or administrative experience which involved the application of data processing principles and techniques.
Benefit Status: 11
EEOC Job Category: 02
Occupational Grouping: 84
Worker's Comp. Code: 0053