HEALTH CENTER MANAGER
COUNTY OF SANTA CRUZ
Under direction, plans, organizes, supervises, coordinates and administratively directs the services of the County's outpatient public health clinics and ancillary services; performs service delivery planning, evaluation and program policy development; and performs other work as required.
This single position class works under the direction of the Chief of Public Health. It is distinguished from the latter which is responsible for planning, organizing and directing the public health programs and services for the Division of Public Health.
Plan, organize, supervise and administratively direct clinic staff and services, such as the pharmacy, laboratory and X-ray services; manage the clinic business office, including accounting and billing, admitting, medical records and vital statistics; serve in a lead capacity to other clinic managers to evaluate, recommend and implement improvements in outpatient clinic organization and services; interpret, recommend and implement clinic policies and procedures; jointly supervise the Occupational Health physician with the County Personnel Director; provide on-site integration of the Occupational Health Program with the Sr. Public Health Program Manager; plan, develop and implement clinic public health programs; monitor grantfunded programs; develop, recommend and monitor the operating budget including revenue projections and expenditure authorizations; evaluate the clinic management information system components in coordination with the agency systems manager; in coordination with the Sr. Public Health Program Manager and Medical Directors, negotiate, prepare and monitor medical provider and service contracts; act as liaison with State agencies to ensure compliance with State regulations governing the operations of medical clinics; review legislation and program requirements and ensure implementation and compliance as needed; maintain policy and procedural manuals; act as liaison with community organizations and local agencies to coordinate medical services and respond to community medical needs; resolve administrative problems and patient complaints; coordinate the administrative role of clinic physicians and other clinicians; work with the Sr. Public Health Program Manager and Medical Directors to maintain clinic staffing levels; implement and integrate the quality assurance recommendations of the Medical Director and Sr. Public Health Program Manager; work with the Facilities Manager to ensure facility maintenance; review and approve fixed asset purchases proposed by the clinic leadership group; select and supervise staff; prepare proposals; make recommendations and provide input on grant applications; prepare correspondence and reports; participate in various public health committees; coordinate community meetings, staff meetings and conferences; interpret agency policies, programs and procedures to others.
Thorough knowledge of:
Working knowledge of:
Some knowledge of:
Education and Experience:
Any combination of education and experience, which would provide the necessary knowledges and abilities, is qualifying. A typical way to obtain such training and experience would be:
Equivalent to graduation from a four year college in business administration, health science, social science or a related field AND three years professional administrative experience in a primary or public health care delivery setting which included budget development and operations analysis. One year of experience must have included supervisory responsibility. Substitution: A Master's Degree in Public Health may be substituted for one year of non-supervisory professional administrative experience in a health care delivery setting.
License Requirement: Possession of a valid California class C driver license or the ability to provide suitable transportation which is approved by the appointing authority.
PREVIOUS TITLES: Sr. Health Services Clinic Manager
Bargaining Unit: Mid Management
EEOC Job Category: 02
Occupational Grouping: 85
Worker's Comp Code: 0290