CLERK III - SUPERVISORY
SANTA CRUZ COUNTY
Under general supervision, to supervise a small group of clerical employees and do a variety of clerical work; and to do related work as required.
Positions in this class exercise administrative and technical supervision over a small number of subordinates on a continuing basis and perform a variety of clerical work. The exercise of supervisory skills is essential to the satisfactory performance of work of all positions in this class. Elements of technical supervision exercised include training, determining characteristics of tasks to be performed, planning and laying out work, determining work flow within the unit, and determining priorities for completion of work. Incumbents exercise several elements of administrative supervision, such as preparing performance evaluations, prescribing work schedules, and issuing warnings. Incumbents may have extensive public contact which requires explanation of departmental policies, rules and procedures and which requires broad knowledge of the functions of County departments.
Prepares performance evaluations, prescribes work schedules and issues warning, and participates in the selection of subordinates; provides technical supervision to subordinates, including assigning work and determining priorities for completion, determining work methods and flow within the unit. Reviewing work for adherence to established procedures and for accuracy, completion and conformance to applicable rules and regulations and making changes as appropriate.
Reviews reports, applications and records for accuracy, completion and compliance with applicable rules, regulations, procedures and precedents; posts a variety of information to control records where selection is based on use and purpose of media and applicable rules and regulations; sets up and maintains complex filing systems; compiles a variety of narrative and statistical reports, locating sources of information and devising forms to post and summarize data.
Provides information to the public, employees and other departments where judgment and explanation of departmental functions, procedures, policies and rules is required; refers persons to appropriate departments or personnel for assistance; acts as the final check or expert on records or procedures for employees, departments or the general public.
Operates standard office equipment, such as photocopy machine, adding machine, microfilm reader and microfiche reader.
May provide vacation and other temporary relief for supervisor or for other classes as required.
Thorough knowledge of office procedures and practices, including preparation of correspondence and reports and filing.
General knowledge of business English, spelling, grammar, and punctuation.
Plan, assign and supervise the work of others.
Devise and modify work methods and procedures to serve changing needs.
Perform varied clerical work involving independent judgment and requiring accuracy and speed.
Quickly learn the specific operations of the office to which assigned.
Read and write English.
Spell correctly and use correct English.
Understand and follow oral and written directions.
Establish and maintain cooperative relationships with the public and others contacted in course of work.
Make arithmetic computations.
Maintain complex records.
Assemble and organize data and prepare reports from such records.
Operate standard office equipment.
Write neatly and legibly.
Type at a moderate rate of speed may be required for certain positions.
Training and Experience:
Any combination of training and experience which would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Two years of experience in general office clerical work. Formal secretarial one year of or general office clerical training may be substituted for up to the required experience on a hour for hour basis.