DIRECTOR OF CHILD SUPPORT SERVICES
SANTA CRUZ COUNTY
Subject to legislative and administrative determination of policy, to plan, organize and direct all aspects of the Department of Child Support Services, which include implementation of federal, state or local child support programs, directing investigative and legal services related to child support services, directing all aspects of revenue collection for child support, managing complex federal, state and local budget requirements; and to perform other duties as required.
This single position class serves as the department head for the Department of Child Support Services. The incumbent is responsible for the overall administration and management of departmental programs and activities, the departmental budget(s), facilities operations, personnel and for coordinating community collaboration. The duties and responsibilities of this position require a high degree of administrative skill and the ability to coordinate departmental activities with other departments, agencies and the Office of the County Administrator. This position is appointed by the Board of Supervisors and reports directly to the County Administrative Officer.
Plans, organizes and directs all aspects of the Department of Child Support Services, which include implementation of federal, state or local child support programs, directing investigative and legal services related to child support services, and directing all aspects of revenue collection for child support, and management of budgets; evaluates the effectiveness of existing operations; develops plans for the organization, direction and improvement of departmental services; establishes objectives and timetables for major work phases and projects; develops and adopts work methods to suit changing needs; directs the preparation of and participates in formulation and preparation of the departmental budget(s); consults and coordinates with other departments and agencies and with community groups on matters of joint concern; establishes and maintains cooperative working relationships with related departments, other public jurisdictions and the general public; advises and cooperates with public officials, citizen groups, and personnel from other departments concerned with departmental programs and represents the department at meetings and conferences; prepares periodic reports concerning departmental activities, operations and systems; appears before Board of Supervisors to present policies, materials and provide information related to departmental activities; plans and directs the preparation of applications for grants, manages complex departmental budget; selects, assigns, trains, directs and coordinates the work of and evaluates the performance of subordinate supervisors; prepares reports and correspondence.
Thorough knowledge of:
Working knowledge of:
Some knowledge of:
Education and Experience:
Any combination of education and experience which would provide the required knowledge and abilities is qualifying, unless otherwise specified. A typical way to obtain the knowledge and abilities would be:
Equivalent to graduation from college with completion of the core courses for a degree in Business Administration, Public Administration or related fields, and three years of professional management or administrative experience operating a mandated revenue collection program, Child Support Program, or closely related Social Service Program.
PREVIOUS CLASS TITLES: None
Bargaining Unit: Executive Management
EEOC Job Category: 01
Ocupational Grouping: 85
Workers Comp Code: 0053