MANAGING DIRECTOR OF HOLISTIC DEFENSE
Office of the Public Defender
SANTA CRUZ COUNTY
Under general direction plans,
organizes, directs, and evaluates the activities of the Holistic Defense
Division of the Santa Cruz County Office of the Public Defender. The Holistic
Defense Division is a core component of the agency’s whole-person defense model,
which combines aggressive courtroom advocacy with holistic defense practices to
help clients meet their legal and social needs. This position will implement
and lead the division in the four pillars of holistic defense, which are 1.
Seamless access to services that meet clients’ legal and social support needs;
2. Dynamic, interdisciplinary communication; 3. Advocates with an
interdisciplinary skill set; 4. A robust understanding of, and connection to,
the community served. The Managing Director of Holistic Defense leads a staff
of advocates that may include social workers and other client advocates and has
primary management responsibility for developing and implementing holistic policies
and procedures in keeping with the agency’s mission, vision, and values,
sustaining an innovate holistic advocacy program that provides
interdisciplinary services to clients, developing staff, building networks,
developing the division’s budget, managing contracts, procuring and managing
grants, effectively and efficiently allocating the divisions’ resources, and performing
other work as required.
This class is distinguished
from subordinate supervisory classes in that the Managing Director of Holistic Defense
leads a division within the department, reports directly to the Public
Defender, and is responsible for developing policies, procedures, and training
in the area of expertise that will apply to all employees in the agency and
advance a core component of the agency’s public defense model. This class is
distinguished from Public Defender, in that the Public Defender leads, and is
responsible for, the entire department.
The Managing Director of Holistic
Defense leads a division that works with attorneys, investigators, administrative
professionals, and County, court, and community partners to provide clients
with interdisciplinary services designed to meet clients’ legal and social goals.
Typical tasks include:
- Reports directly to
the Public Defender on all areas related to the agency’s provision of holistic defense
to public defense clients, including matters of policy and procedure, model
practices, legislative initiatives, opportunities for cross-training and
collaboration, grant procurement, and budget preparation;
- Plans, develops, and
implements provisions related to the Four Pillars of Holistic Defense to agency
clients, including developing policies, procedures, and training for all agency
staff in this area of expertise;
- Analyzes proposed
and existing Federal, State, and local legislation and regulations to develop
and implement appropriate operational and program changes.
- Evaluates current
program and initiates modifications;
professional and technical consultation on complex program matters;
- Prepares or assists
in the preparation of program budgets and monitors on-going budgets;
prepares, monitors, and evaluates grant proposals and contracts;
- Selects, trains,
schedules, and evaluates subordinate staff; conducts office-wide staff meetings
and training related to holistic defense; and instructs subordinate staff on
- Develops and
maintains liaison with internal/external interfacing units and organizations to
coordinate the delivery of applicable services, serves on various internal
and/or external committees, and may provide staff support for selected groups;
- Appears before the
Board of Supervisors to present plans, projects, and policies at the direction
of the Public Defender;
actively in the agency’s Leadership Team as a member of the Executive Division,
collaborating with the Public Defender and other managers to develop and
implement policies and procedures based on model practices that exist in other
jurisdictions that employ an interdisciplinary model to public defense;
- Sustains and grows
an organizational structure that reflects and promotes the holistic defense pillars
and develops and leads new initiatives to increase the impact of holistic
advocates in public defense;
- Develops and
implements ways of evaluating the effectiveness of the Holistic Defense
Division through measurable outcomes and reporting that promotes transparency
and leads to an efficient use of the agency’s resources;
- Identifies trends,
systemic issues, and policies that affect clients and the practice area and
proactively finds innovative solutions to enhance the provision of public
- Supports the
agency’s role as a leader in elevating public defense by contributing to
written and speaking engagements on holistic defense and the natural synergy
between providing legal and holistic defense services to marginalized people
- Builds rapport with
community resources by visiting with service providers, fostering collaborative
relationships, resolving conflicts, and developing and implementing community
correspondence and reports; utilizes computerized systems to collect/maintain information
and project, monitor, and analyze program performance; and
- Attends and conducts
meetings and conferences.
Thorough knowledge of:
- Functions and services of a public defense agency that
provides interdisciplinary services using a holistic defense model.
- Laws, regulations, and policies related to public defense,
including holistic defense.
- Principles and practices of supervision and training.
- Principles and practices of public administration, program
planning, and evaluation.
- Organization and management.
- Program budgeting and fiscal management.
- Contract monitoring and evaluation.
- Grant procurement and management.
- The application of data processing to program operations.
- Provision of culturally-responsive services.
- Model practices for promoting diversity, equity, and
inclusion in a public agency.
- Evaluate program operations and recommend new or revised
procedures to implement changes in practices and procedures and improve
- Analyze problem situations and adopt an effective course
- Plan, assign, direct, and evaluate the work of staff;
- Prepare and present clear and concise oral and written
- Establish and maintain effective working relationships
with the public, staff, clients, and County, court, and community partners;
- Understand, interpret, explain, and apply regulations,
laws, and directives pertaining to social service programs;
- Prepare contracts, grants, and budgets;
- Supervise an interdisciplinary staff with a high degree of
- Communicate effectively orally and in writing to people
from various backgrounds, from clients and their communities to
legislative and political bodies;
- Inspire and motivate staff through a vision of
client-focused, holistic defense services;
- Manage and negotiate organizational change as needed to
promote the agency’s mission, vision, and values;
- Input, access, and analyze data utilizing a computerized
case management system, spreadsheets, and data base tools.
combination of education and experience that would provide the required
knowledge and abilities is qualifying. A typical way to obtain the knowledge
and abilities would be:
experience equivalent to a Master’s Degree in Social Work, Public Policy,
Public Administration, Government, or a related discipline, and four years of
social casework, holistic defense, or client advocacy experience with a human
services department, public defense agency, or community-based organization
that includes at least one year at a supervisory level.
Possession of a
valid California Class C Driver's license or the employee must be able to
provide suitable transportation which is approved by the appointing authority.
to pass a full background investigation.
Special Requirements: Availability
to respond to emergencies as needed on a 24-hour basis, which may include
evenings, weekends and/or holidays.
Working Conditions: May
be exposed to infections which might cause chronic disease or death; physically
and/or verbally abusive client behavior.
CLASS TITLES: None