QUALITY IMPROVEMENT PROGRAM MANAGER

Job Specifications

Class Code:

SB7

Analyst: 

JES 

Date Originated:

10/20 

Date Revised:

 

COUNTY OF SANTA CRUZ

DEFINITION

Under general direction, develop, implement, coordinate, monitor and evaluate multiple human services programs within the department with a goal of regulatory compliance and continuous quality improvement; supervise staff members of the Quality Improvement Unit; and perform other duties as required.

DISTINGUISHING CHARACTERISTICS

This single position class is responsible for directing and managing the work of Quality Improvement staff, which works directly with department programs, to evaluate, recommend and implement systems and process improvements.† The Quality Improvement Program Manager is distinguished from the Senior Human Services Analyst by the breadth of knowledge required and the department-wide scope and impact of decision-making in the implementation of their specific assignment in quality assurance/ improvement, whereas the latter is specific to a division, section, unit and/or function.

TYPICAL TASKS

EMPLOYMENT STANDARDS

Knowledge of:

Thorough knowledge of:

Working knowledge of:

 

Some knowledge of:

Ability to:

Education and Experience:

Any combination of education and experience, which would provide the required knowledge and abilities, is qualifying, unless otherwise specified. A typical way to obtain these would be:

 

AND

 

Special Requirements/Conditions:

Possession and maintenance of valid Class C California Driver License issued by the California State Department of Motor Vehicles by the time of appointment.


Bargaining Unit:† 11

EEOC Job Category: 02

Occupational Grouping: 64

Worker's Comp Code: 0053